Last Updated: 26th September 2024
At Inner Earth Retreats, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, participate in our retreats, and interact with our services.
By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Payment Information: Credit card details or other payment-related information (handled by secure third-party payment processors).
- Usage Data: Information on how you use our website, including IP addresses, browser type, pages visited, and time spent on pages.
- Marketing and Communication Preferences: Your preferences in receiving marketing communications from us and your communication preferences.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Our Services: Including registering you for retreats, sending confirmations, and providing updates.
- Payment Processing: To process payments for bookings and purchases.
- Communications: To respond to inquiries, send booking confirmations, or provide information about our services.
- Marketing and Promotions: To send newsletters, promotions, and other communications that may interest you (only if you have consented to this).
- Website Improvement: To monitor and analyze website performance and improve our offerings and user experience.
- Legal Compliance: To comply with any legal obligations, such as financial record-keeping or government regulations.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:
- Service Providers: We may share your information with trusted third-party providers who assist us in operating our website, conducting our business, or serving our customers (e.g., payment processors, email platforms), as long as they agree to keep your information confidential.
- Legal Compliance: We may disclose your information if required by law or in response to a valid legal request.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is fully secure, and we cannot guarantee the complete security of your data.
5. Your Rights
Under data protection laws, you have certain rights regarding your personal data:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You may request that we correct or update any inaccurate information.
- Deletion: You can request the deletion of your personal data where there is no legitimate reason for us to continue processing it.
- Withdraw Consent: If you have provided consent to process your data, you can withdraw this consent at any time.
- Objection: You can object to our processing of your personal data under certain circumstances.
To exercise any of these rights, please contact us at [email protected]
6. Cookies
Our website uses cookies to improve user experience and analyze website traffic. Cookies are small text files that are placed on your device. You can control the use of cookies through your browser settings. For more information on cookies and how we use them, please see our Cookie Policy.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page, and the date at the top of the policy will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us at:
Inner Earth Retreats
Email: [email protected]
